Contact

There is always a way to get in contact with the support staff, regardless of the type of business; physical or online that operates worldwide. Regarding its MyChart platform, Novant Health offers a number of communication methods.

Novant Health General Contact Information

Patients and the general public can get in touch with Novant Health in a number of methods for a variety of requirements, such as appointments, general inquiries, billing support, and more. The following are the detailed contact options.

Appointment Scheduling

Phone: 1-844-2NOVANT (844-266-8268)
Call this number to schedule an appointment with a primary care provider or specialist.

Online: Use the Allina Health Appointment Scheduling page to book an appointment online.

Billing and Financial Assistance

Billing Support Phone: 612-262-9000 or 1-800-859-5077

Hours: Monday through Friday, 8 a.m. to 4:30 p.m. CST

Financial Assistance Phone: 1-877-228-8135, or (910) 667-7050

Novant MyChart Support

Patients of Novant Health can access the Novant MyChart Login this website seven days a week, twenty-four hours a day. Each patient will receive their user account credentials, which they can use to view and control all of their medical records.

Phone: 1-844-266-8268
For assistance with the MyChart online portal.

Email: nhcscc@contact.novanthealth.org

Online: Visit the MyChart Support page for FAQs and troubleshooting tips.

Customer Service

Phone: 1-844-266-8268

Hours: Monday through Friday, 8 a.m. to 5 p.m. CST

Email: nhcscc@novanthealth.org

Mailing Address:
Novant Health
2085 Frontis Plaza Boulevard
Winston-Salem, NC 27103

Patient and Visitor Information

Hospital and Clinic Contact Information:
Each hospital and clinic within the Novant Health network has its contact details. Visit the Locations page for specific contact information for the facility you need.

Patient Relations: Contact your hospital’s patient relations office for assistance with patient care concerns.

Novant Health Careers

Job Inquiries Phone: 612-262-6000

Email: careers@allina.com

Online: Visit the Careers page to search for job openings and apply online.

Novant MyChart Frequently Asked Questions (FAQs)

Novant Health MyChart is intended to simplify, make your healthcare experience more interactive, and accessible. This can help you manage your health more effectively and feel more satisfied with your care overall.

  • Convenience: Accessing your health information and managing appointments online saves time and reduces the need for phone calls or office visits.
  • Informed Decision-Making: Immediate access to test results and medical records helps you make more informed decisions about your health care.
  • Improved Communication: Secure messaging with your healthcare providers enables quick and efficient communication, enhancing the overall care experience.
  • Better Organization: Centralizing health information in one digital location helps keep your medical records organized and easily accessible, improving continuity of care.
  • Enhanced Engagement: MyChart empowers you to take an active role in managing your health, fostering better engagement with your healthcare team and potentially leading to better health outcomes.
  • Cost Efficiency: Online bill payment and management tools streamline financial processes, making it easier to handle healthcare expenses without the hassle of traditional billing methods.

Features of Novant MyChart

So to understand better about Novant MyChart, you need to know the features and services it offers, this will help you know how to use them. This includes but not limited to;

Only you, your provider, and your healthcare team are permitted to view the information sent through MyChart. Novant Health implements security measures designed to protect your information from unauthorized access.

Your account password protects your account and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.

Novant Health further protects your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of such firewalls and secure server software.

Novant Health provides several convenient options for patients to pay their medical bills. You can pay your bill online by referring to the code in the upper right corner of your paper statement.

Create A New Account? If you are a new user and have not yet created an account, but would like to, please do so. Simply hit the Sign Up Now link on the official website and enter your personal information, and wait for an activation code to be sent to your phone or email to validate your account.

Getting into your Novant health mychart only requires step by step guide. It is important to access the official login page to avoid risk and exposure of your health data. Here's how to login;

  • Go to the Novant MyChart Login page.
  • Enter your Username and Password.
  • Verify your entered login details again.
  • Finally, on Sign-In to access your health portal.

How To Reset Your Novant MyChart Password?

  • First, open Novant MyChart login page.
  • Find and click on the Forgot Password? link.
  • Undergo the two step verification.
  • Check your email for further instructions to set up a new password.

How To Reset Your Novant MyChart Username?

  • First, go to the login page of Novant Health MyChart.
  • Find and click on the Forgot Username? Link.
  • The system will prompt you to verify your account details.
  • Submit verification and check your email for your correct Username.

With the Novant MyChart app, you can get access to the following:

  • Access your health records through MyChart
  • Schedule and manage appointments
  • Communicate with your care team via secure messaging
  • Get turn-by-turn directions to and around multiple Novant Health hospitals
  • Find a doctor or care location.

Download the Novant MyChart App

Manage your health care from the palm of your hand. Download the Novant Health App on your Apple or Android device. You’ll get capabilities of the Novant Health account, plus app-only features like turn-by-turn directions at some Novant Health facilities, fingerprint-enabled account access, and more.

Patients and the general public can get in touch with Novant Health in a number of methods for a variety of requirements, such as appointments, general inquiries, billing concerns, and more.

Call 1-844-266-8268 a call, seven days a week, from 6:30 a.m. to 9 p.m. For comprehensive contact information, go to the Novant Health Contact page: Perhaps you would also like to learn more about Novant Health and its main features and services.